Reports related to EGS (Expert Global Solutions)

• EGS - CMS in Retail and CPG

  Jun 22, 2016 | Vendor Analysis by Vicki Jenkins

  This NelsonHall vendor assessment analyzes EGS' offerings and capabilities in CMS in retail and CPG. [...]

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• EGS - Customer Management Services

  Mar 03, 2016 | Vendor Analysis by Ivan Kotzev

  Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas.  [...]

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• EGS - CMS in High Tech

  Dec 02, 2015 | Vendor Analysis by Vicki Jenkins

  Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries.  [...]

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• EGS - CMS in Healthcare (Payer and Provider Support)

  Jul 08, 2015 | Vendor Analysis by Vicki Jenkins

  EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...]

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• EGS - CMS in Telecommunications/Cable/Satellite

  Oct 01, 2014 | Vendor Analysis by Vicki Jenkins

  Expert Global Solutions (EGS) is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the customer relationship management (CRM) BPO market. NCO is the EGS brand in the accounts receivables management (ARM)/collections BPO market. EGS is a privately held company headquartered in Plano, Texas. EGS employs [...]

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• Expert Global Solutions (EGS) - CMS in Retail Banking

  Jan 28, 2014 | Vendor Analysis by Vicki Jenkins

  EGS is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the Customer Relationship Management (CRM) BPO market. NCO is the EGS brand in the Accounts Receivables Management (ARM)/Collections BPO market. EGS is a privately held company headquartered in Plano, Texas. [...]

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• NCO - WAHA Services

  Feb 11, 2012 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes NCO's offerings and capabilities in WAHA services. NCO is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

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